How long does my subscription last and is it refundable?
Your subscription to RentiD provides access to our Digital Assistant for 12 months and covers one property unit i.e. home or room in a House of Multiple Occupancy (HMO). If you would like to add additional properties to our service, you will need to pay for additional subscriptions.
Subscriptions to RentiD are not refundable or transferable should you sell or transfer ownership of your property during any 12 month subscription period. Similarly, should you transfer the rights to manage your property to a property manager or letting agent the same applies.
We do however offer a money back guarantee with RentiD with Digital Assistant and Digital Assistant Plus within the first 30 days, so long as the property has not been listed on Rightmove or Zoopla or PrimeLocation and in the case of Plus, inclusive services like photography and floor plans have not been ordered for delivery.